Terms and Conditions

Terms and Conditions

Amazing Hydroponic, we reserve the right to sell grow equipments and supplies to public. We have the right to cancel and refund any purchase order if billing address not matching in your order payment due to suspected fraud.

Registering as a User on the Amazing Hydroponic Web Store

It is necessary to register in order to use the Amazing Hydroponic web store. To register, please go to the Register Button at the top of the Home Page. Please fill in your personal information. Follow the directions to obtain your password for logging in to the web store.

Payment Terms

Payment is accepted by Paypal and e-transfer. All transactions will be completed in Canadian currency.

Product Pricing and Information

Although Amazing Hydroponic strives to provide accurate product and pricing information, errors or misprints may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Amazing Hydroponic shall have the right, at our sole discretion, to refuse or cancel any orders, or part of an order placed or subsequently processed by Amazing Hydroponic for that product and terminate the purchase agreement without further liability. In the event that a product is priced in error or a product information error occurs, Amazing Hydroponic may, at our sole discretion, contact you for further instructions, cancel your order and notify you of such a cancellation terminate the purchase agreement and/or correct the error on our web site.

Amazing Hydroponic policy is one of on-going update and revision. Amazing Hydroponic may revise and discontinue products shown on our website at any time.

Product Warranty

Customers are required to make a complete inspection of the shipment at the time of arrival/receiving for any damages.

Product Return

Any problems, all returns or issues must be communicated to our store representative, at 403-230-8668, within 48 hours of receipt of products and must include pictures of the damage, with a copy of the waybill signed by the delivery/carriers driver with damages noted.

All returns will be subject to a 25% restocking (for handling and administrative fees) fee unless the goods are defective.

Any goods returned (excluding defectives) must be in original packaging and not damaged, which means in its original wrapping, clean, unopened, and unused.
All returned items must be in complete and contain all included accessories
Customer is responsible for shipping, duties and/or customs back to our store.
Any claims for defective merchandise must first be authorized by our store at 403-230-8668.

All returns must be done within 14 days after day of purchase. Any return after that day will be voided.

All return expenses, including shipping, duties and/or customs will be the responsibility of the customer.

*FREE SHIPPING* PRODUCTS: All returns will be subject to a 25% restocking fee (for handling and administrative fees), and plus the shipping cost (including both send and return shipping fee).

Proof of purchase is required.



Exclusion and limitation of liability for any breach of these terms and conditions, in no event will Amazing Hydroponic be liable to customer for consequential, incidental, special damages or economic loss arising from any claim or action, incidental or collateral to, or directly or indirectly related to the purchase of the products hereunder, whether such claim is based in contract, statute, tor, implied duties or obligations or other legal theory.

For assembling or installation grow tent or grow light, or hydroponic systems or using plant nutrients involves some risk of causing a fire or serious bodily injury if not probably install or misuse. Amazing Hydroponic will not responsible for any injuries, economic loss, social distress and damages to property, assets or personal body that caused by all grow lights, grow tents, and any other products.
Lighting, bulbs and ballasts tend to have intensity heat when use, safety precautions is absolute needed when install and use.

All questions and info, please contact us at store@amazinghydroponic.com, 403-230-8668